COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Baden-Wurttemberg. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:



Who is authorised to stay at our hotel?

For leisure travels the 2G-rule applies, which means only fully vaccinated or recovered people are allowed to stay at the hotel.

For non-touristic trips (e.g. business travel, private trips for a funeral) the 3G-rule applies. The negative test must not be older than 24 hours for antigen tests and 48 hours for PCR tests. Retesting every 3 days is necessary.

There are exceptions from the 2G-rule for people, who cannot be vaccinated due to medical reasons (medical certificate not older than 6 weeks + negative test) or children and teenager up to the age of 15 years with a negative test result.


Where are the closest test stations?

There are several test facilities close to the hotel:

  • Flughafen Stuttgart, Airport Medical Center, Terminal 1
  • Flughafen Stuttgart, Ecocare, Terminal 3

Find more information on this here.


Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.


Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the Corona-Warn-App and the luca app.


Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Our hygiene measures are signposted and there are markers for keeping the right distance.
  • Public areas are cleaned and disinfected at a higher frequency.
  • All commodities (e.g. pens, key cards ) are disinfected immediately.
  • Access to lifts, public hotel areas and toilets is limited to a certain number of people. For more information, please refer to the on-site signage.
  • For the protection of guests and employees the front desk is secured with acrylic glass.
  • We offer a contactless check-in and check-out.
  • In order to minimise contact points and transmission routes, your room is only entered and cleaned upon request .If you would like to have cleaning inbetween, please reach out to our front desk staff.


Access to gastronomic facilities only with valid proof of vaccination or recovery together with a negative antigen test certificate no older than 24 hours or a booster vaccination certificate.



We offer our regular breakfast buffet again. You can choose from a variety of hot and cold dishes. Breakfast is served between 6:30 a.m. and 10:30 a.m. No reservations required.



Our FRANKE hotel restaurant is open for dinner again. External guests are required to book a table in advance.

Restaurant opening hours:

Monday - Saturday, 6:00 p.m. - 10:30 p.m


Hotel bar

The bar is open from Monday to Saturday between 6:00 p.m. and 0:00 a.m. External guests are required to book a table in advance.


Room service

Due to the current situation, we do not offer room service until further notice.


Half board

We only offer half board for groups of 15 people and more upon request.

Wellness & Fitness



Due to storm damages, our gym remains closed until further notice. We are working to repair the damages as soon as possible. Thank you for your understanding!

Meeting and events

Please note, that there are current restrictions concerning the capacity and realisation of meeting and events. Please contact us and we will find the best solution for your needs.